Shipping Policy

Shipping Fees

• Shipping fees are calculated automatically at checkout based on your delivery area.

• Please note that shipping fees are non-refundable and not eligible for store credit.

Delivery Time

• Orders are processed and shipped within 4–5 business days.

• Delivery times may vary slightly during weekends, public holidays, or peak seasons.

Shipping Areas

• We deliver across Cairo and other governorates in Egypt.

• Delivery time for areas outside Cairo may take longer than the standard timeline.

Order Tracking

• Once your order has been shipped, you will receive a notification via SMS/Email/WhatsApp (depending on the courier) with tracking details.

Responsibility

• Once the package is handed over to the courier, responsibility for delivery lies with the shipping company. However, our team will always assist you if you face any issues with your delivery.

Order Issues

• For any problems with your order, please contact our customer service team at:

📩 Jard.Egypt@gmail.com